Terms of Sale
This document establishes the general terms and conditions of the contractual relationship concerning the sale of products from the BABY CLIC brand, owned by PRAIA ARTICLES TÈXTILS SL (hereinafter BABY CLIC) with registered office at C/ AV. DEL MARÇÓ, 12 08540 CENTELLES, with NIF B63979603 and represented by Maria Remei Casas Corrius with NIF 46214287-L, by users (hereinafter CONTRACTING PARTY) who express their wish to purchase products and services found on the website WWW.BABYCLIC.ES (hereinafter, Products) through a request made via the internet on this website.
These user requests constitute the particular conditions to which these general conditions are associated, which the CONTRACTING PARTY must necessarily accept electronically prior to purchasing the Product. These conditions are presented to the CONTRACTING PARTY through the website WWW.BABYCLIC.ES, for them to read, print, archive, and accept. The CONTRACTING PARTY cannot purchase the Product without this acceptance having occurred.
The CONTRACTING PARTY will always have these general conditions available in a visible place on the website. The domain under which BABY CLIC operates has been duly notified to the Commercial Registry of Barcelona with the following data: Ins. Commercial Registry of Barcelona, Sheet 317781, Folio 14, volume 38009, first registration.
These general conditions, together with the request for specific products made by the CONTRACTING PARTY - particular conditions - imply the formalization of the sales contract between BABY CLIC and the CONTRACTING PARTY, who states to have read, understood, and accepted these conditions.
For any doubts, queries, or suggestions, the CONTRACTING PARTY can send us their comments via mail or email to:
PRAIA ARTICLES TEXTILS, S.L.
Av. Font del Marçó, 12
08540 Centelles (Spain)
T +34 93 881 00 80
M hi@babyclic.es
RIGHTS AND OBLIGATIONS OF BABY CLIC
PRODUCT DELIVERY
BABY CLIC undertakes to deliver the Product to the address indicated by the CONTRACTING PARTY in the order form, which contains the particular conditions annexed to these general conditions. BABY CLIC will not be responsible for errors caused in delivery when the data entered by the CONTRACTING PARTY in the order form does not correspond to reality or has been omitted. Delivery times for each country will be indicated on the same website once the destination country has been selected. The period indicated on the website always refers to business days (Monday to Friday). If, for reasons beyond BABY CLIC's control, the delivery date cannot be met, the contracting party will be informed of this circumstance and a new delivery date will be established, with a maximum period not exceeding thirty (30) days from the date of formalization of the purchase.
The shipping cost will be borne by the CONTRACTING PARTY with the following rates:
- Spain: €3.90
- Balearic Islands: €7.50
- Andorra: €23
- Canary Islands: €36
- Europe: €10
(Germany, Austria, Belgium, Italy, Denmark, Slovakia, France, Hungary, Luxembourg, Poland, Portugal, Czech Republic)
- Rest of Europe: €20
- UK: €35
- Rest of the world: €40
BABY CLIC'S RESPONSIBILITY
BABY CLIC will under no circumstances be responsible in relation to:
(i) Errors, delays in the CONTRACTING PARTY's access when entering their data in the order form, slowness or impossibility of recipients to receive order confirmation, or any anomaly that may arise when these incidents are due to problems with the Internet network, fortuitous events or force majeure, and any other unforeseeable contingency beyond the company's good faith. In any case, BABY CLIC undertakes to resolve any problems that may arise and to offer all necessary support to the CONTRACTING PARTY to reach a quick and satisfactory solution to the incident.
(ii) Errors or damages caused by inefficient or bad faith use of the service by the CONTRACTING PARTY.
(iii) The non-operability of the email address provided by the CONTRACTING PARTY for sending the order confirmation within twenty-four (24) hours of placing the order.
(iv) BABY CLIC has absolute responsibility for the quality of the Products, accepting returns as long as they are defective or do not reach the CONTRACTING PARTY in correct condition. In this case, BABY CLIC will cover the expenses incurred as a result of such return, provided that the CONTRACTING PARTY communicates this fact within fourteen (14) days from the delivery date and the Product has not been consumed, used, or altered in any case. BABY CLIC is exempt from all liability in relation to possible breakages or defects of the Product occurring after its delivery. Likewise, BABY CLIC will have no responsibility in relation to those Products that have already been consumed or used without any incident by the CONTRACTING PARTY who intends to make a claim. Before signing for the delivery of the order, the CONTRACTING PARTY must check that the Product is delivered in perfect condition. If they give their conformity at the time of delivery, it is understood by both parties that the Product was delivered in perfect condition. BABY CLIC will inspect defective Products that are returned. If it considers that the returned Product has no defect or if the defect or damage falls outside the scope of BABY CLIC's responsibility, BABY CLIC reserves the right not to accept the return and not to proceed with its refund, as well as to be exempt from any expense associated with the improper return.
To the maximum extent permitted by law, the CONTRACTING PARTY expressly waives any claim for contractual or extra-contractual liability for any possible damages or losses derived from the aforementioned in this clause. In any case, BABY CLIC's liability if it fails to comply with what is stated in this agreement according to the terms of these general conditions will be limited to the refund of the amount that, if applicable, the CONTRACTING PARTY may have paid for the purchased Product, and always after the CONTRACTING PARTY returns the Product in question.
In this regard, BABY CLIC informs that it has made an effort to display the colors of the Products as close to reality as possible. However, the color of the Products appearing on the CONTRACTING PARTY's screen may be subject to variations depending on the quality of the computer monitor, so BABY CLIC cannot guarantee that the colors appearing on the CONTRACTING PARTY's monitor accurately match reality.
RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTY
PRICE
The price to be paid for the Product requested by the CONTRACTING PARTY will be that indicated on the website and appearing in the CONTRACTING PARTY's specific request at any given time; these requests will constitute the particular conditions of the specific order. BABY CLIC will send confirmation of the order and its total amount within twenty-four (24) hours. The prices of the Products appearing on the website always include VAT.
In the case of the Canary Islands, Ceuta, Melilla, Andorra, Switzerland, and Norway, VAT will be deducted from the total cost of the Product. The costs of customs clearance for export will be borne by the CONTRACTING PARTY and will be added to the total cost of the order. Customs costs at destination (import), tariffs, and other taxes must be paid by the CONTRACTING PARTY at destination.
The relevant shipping costs must always be added to the price shown on the website for each of the Products offered. The cost of shipping will be detailed on the same website when the CONTRACTING PARTY indicates the delivery address. The transport price includes VAT for national and EU shipments.
PAYMENT
The CONTRACTING PARTY undertakes to pay in advance the amount for the Product actually requested in the following amount and form:
· Debit/credit card
· PayPal
RETURNS AND EXCHANGES
Returns will not be accepted after fourteen (14) days from the order delivery date, in the case of an incorrect or defective order or if the Product does not satisfy the CONTRACTING PARTY. Returns will not be accepted if BABY CLIC has not been previously notified (Telephone: +34 93 881 00 80, Email: hi
hi@babyclic.es) and has consented to the return of the Product. If a return is processed, BABY CLIC will provide the CONTRACTING PARTY with the carrier's details so that they can manage the return directly with the carrier.
Once BABY CLIC receives the return, it will inspect the merchandise and verify that all Product is in good condition. Only Products that are in exactly the same condition as when they were received can be returned. BABY CLIC will not accept any returns of products that have been used, are not originally labeled, or have been tampered with from their original packaging.
In case of any error or damage to the merchandise not attributable to the CONTRACTING PARTY, the CONTRACTING PARTY may choose between demanding the repair or replacement of the product, unless one of these two options is disproportionate or objectively impossible. In the latter case, the amount paid for the product will be refunded to the CONTRACTING PARTY.
REFUNDS
Refunds will be made using the same payment method that the CONTRACTING PARTY used when placing the order, within a maximum period of fourteen (14) days from the date of acceptance of the return, after BABY CLIC receives the returned Product and accepts it. The amount paid will only be reimbursed once BABY CLIC has examined the Products and accepted their return. The transport costs generated by said return will be borne by the CONTRACTING PARTY with the following costs:
- Spain: €2
- Europe: €10
- Countries outside the EU: €30
The cost of return shipping will be deducted from the corresponding refund.
If BABY CLIC does not accept said return, the CONTRACTING PARTY must arrange, at their own expense, the collection of the returned Product at BABY CLIC's address. BABY CLIC is authorized to charge the CONTRACTING PARTY for the transport costs generated by such an improper return.
In the event that the reason for the return is due to an error or fault in the product, BABY CLIC will assume these transport costs.
For anything not provided herein, the provisions of the general law for the defense of consumers and users and the law on information society services and electronic commerce will apply subsidiarily.
WARRANTY
The invoice attached to our shipments will serve as your warranty. BABY CLIC guarantees the quality of the Product covered, under the legally established terms, for a period of two (2) years from the date of delivery.
In incidents that justify the use of the warranty, the customer may opt for repair, replacement of the item, or, if this is not possible, the refund of the merchandise value, under the legally established terms.
The WARRANTY will lose its value if any data on the invoice is modified, altered, or replaced, and will not cover the following Product defects:
(i) Those due to wear and tear from normal use.
(ii) Those due to improper use of the Product, including, among others, abnormal and unusual use, or use contrary to the instructions for use and/or lack of maintenance provided by BABY CLIC.
(iii) Any defect in the Product caused by negligence in use, accident, force majeure, or any others occurring after delivery.
(iv) Those caused by manipulation or repair of the purchased Product by an unauthorized third party, other than BABY CLIC personnel.
For anything not provided herein, the provisions of the general law for the defense of consumers and users and the law on information society services and electronic commerce will apply subsidiarily.
