Purchase Conditions
This document establishes the general conditions of the contractual relationship that aims to purchase and sell BABY CLIC brand products, property of PRAIA ARTICLES TÈXTILS SL (hereinafter BABY CLIC) with registered office at C/ AV. DEL MARÇÓ, 12 08540 CENTELLES, with NIF B63979603 and represented by Maria Remei Casas Corrius with NIF 46214287-L, by the users (hereinafter CONTRACTOR) who express their willingness to purchase the products and services found on the website WWW.BABYCLIC.ES (hereinafter, Products) through the request made via the internet through that website.These user requests constitute the particular conditions to which these general conditions are associated, which the CONTRACTING PARTY must necessarily accept electronically prior to purchasing the Product. The CONTRACTOR is exposed to these conditions through the website WWW.BABYCLIC.ES, so that he can read, print, file and accept them, and the CONTRACTOR cannot purchase the Product without this acceptance having occurred.The CONTRACTING PARTY will always have these general conditions available in a visible place on the website. The domain under which BABY CLIC operates has been duly notified to the Barcelona Commercial Registry with the following information: Ins. Commercial Registry of Barcelona, Sheet 317781, Folio 14, volume 38009, first registration.These general conditions together with the request for specific products made by the CONTRACTING PARTY - particular conditions - imply the formalization of the sales contract between BABY CLIC and the CONTRACTING PARTY who claims to have read, understood and accepted these conditions.For any type of doubt, query or suggestion, the CONTRACTOR can send us his comments by mail or email to:
PRAIA ARTICLES TEXTILS, S.L.
Customer Service Dept.
Av. Font del Marçó, 12
08540 Centelles (Spain)
T +34 93 881 00 80
M shop@babyclic.es
RIGHTS AND OBLIGATIONS OF BABY CLIC
PRODUCT DELIVERY
BABY CLIC undertakes to deliver the Product to the address that the CONTRACTOR indicates in the order form where the particular conditions that join these general conditions are stated. BABY CLIC will not be responsible for errors caused in delivery when the data entered by the CONTRACTOR in the order form does not correspond to reality or has been omitted. Delivery times for each country will be indicated on the same web page once the destination country has been selected. The period indicated on the website always refers to business days (Monday to Friday). If, for reasons beyond BABY CLIC's control, the delivery date cannot be met, the contracting party will be informed of this circumstance and a new delivery date will be established, with a maximum period of no more than thirty (30) days from the date of delivery the formalization of the purchase.
The cost of transportation will be borne by the CONTRACTING PARTY with the following rates:
- Spain: €3.90
- Balearic Islands: €7.50
- Andorra: €23
- Canary Islands: €36
- Europe: €10
(Germany, Austria, Belgium, Italy, Denmark, Slovakia, France, Hungary, Luxembourg, Poland, Portugal, Czech Republic)
- Rest of Europe: €20
- UK: €35
- Rest of the world: €40
RESPONSABILITY OF BABY CLIC
BABY CLIC will in no case be responsible in relation to:
(i) Errors, delays in access by the CONTRACTING PARTY when entering their data in the order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when These incidents are due to problems in the Internet network, fortuitous causes or force majeure and any other unforeseeable contingency, beyond the good faith of the company. In any case, BABY CLIC undertakes to solve any problems that may arise and to offer all the necessary support to the CONTRACTING PARTY to reach a quick and satisfactory solution to the incident.
(ii) Errors or damages caused by inefficient or bad faith use of the service by the CONTRACTING PARTY.
(iii) The non-operation of the email address provided by the CONTRACTING PARTY for sending the order confirmation within twenty-four (24) hours from when it is placed.
(iv) BABY CLIC has absolute responsibility for the quality of the Products, accepting their return as long as they are defective or do not reach the CONTRACTOR in correct condition. BABY CLIC will be responsible, in this case, for the expenses incurred as a result of such return provided that the CONTRACTING PARTY communicates this fact, within a period of fourteen (14) days from the date of delivery and the Product has not been consumed, used nor altered in any case. BABY CLIC is exempt from all liability in relation to possible breakages or defects of the Product produced after its delivery. Likewise, BABY CLIC will not have any responsibility in relation to those Products that have already been consumed or used without any type of incident on the part of the CONTRACTOR who intends to make a claim. The CONTRACTING PARTY, before signing the delivery of the order, must check that the Product is delivered in perfect condition. If you give your consent at the time of delivery, it is understood by both parties that the Product was delivered in perfect condition. BABY CLIC will check the defective Products that are returned. If you consider that the returned Product does not have any defect or if the defect or damage falls outside the scope of BABY CLIC's responsibility, BABY CLIC reserves the right not to accept the return and not proceed with its refund, as well as exempt itself from any expenses. associated with the improper return.
Within the maximum limit permitted by law, the CONTRACTING PARTY expressly renounces claiming any contractual or extra-contractual liability for possible damages or losses arising from what is stated above in this clause. In any case, the responsibility of BABY CLIC if it fails to comply with what is stated in this agreement according to the terms of these general conditions will be limited to the return of the amount that, if applicable, the CONTRACTING PARTY could have paid for the Product purchased, and always after return. by the CONTRACTING PARTY of the Product in question.
In this sense, BABY CLIC. informs that it has made an effort to show the colors of the Products as close to reality as possible. Notwithstanding this, the color of the Products that appear on the CONTRACTOR's screen may be subject to variations depending on the quality of said computer monitor, so BABY CLIC cannot guarantee that the colors that appear on the CONTRACTOR's monitor will be faithfully adjust to reality.
RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTY
PRICE
The price to be paid for the Product requested by the CONTRACTOR will be the one indicated on the website and that appears in the specific request of the CONTRACTOR at all times, requests that will constitute the particular conditions of the specific order. BABY CLIC will send confirmation of the order and its total amount within twenty-four (24) hours. The prices of the Products that appear on the website always appear with VAT included.
In the case of the Canary Islands, Ceuta, Melilla and Andorra, VAT will be deducted from the total cost of the Product. The costs of customs management of exit (export) will be borne by the CONTRACTING PARTY, and will be added to the total cost of the order. Customs costs at destination (import) must be paid by the CONTRACTING PARTY at destination.
To the price that appears on the website for each of the Products offered, the relevant shipping costs must always be added. The cost of shipping costs will be detailed on the same web page at the time the CONTRACTOR indicates the delivery address. The transport price includes VAT for national shipments and within the EU.
PAYMENT
The CONTRACTING PARTY undertakes to pay in advance the amount for the Product actually requested in the following amount and manner:
· Debit/credit card
· PayPal
RETURN AND EXCHANGE
Returns will not be accepted after fourteen (14) days from the order delivery date, in the case of an erroneous or defective order or if the Product does not satisfy the CONTRACTING PARTY. Returns will not be accepted if BABY CLIC has not been previously notified (Phone: +34 93 881 00 80, Email: shop@babyclic.es) and has consented to the return of the Product. In the event of a return, BABY CLIC will provide the CONTRACTING PARTY with the carrier's details so that they can manage the return directly with the carrier.
Once BABY CLIC receives the return, it will inspect the merchandise and verify that all the Product is in good condition. Only Products that are in exactly the same condition as when received can be returned. BABY CLIC will not accept any returns of products that are used, or are not originally labeled or that have been tampered with in their original packaging.
In the event of any error or damage to the merchandise beyond the control of the CONTRACTING PARTY, the CONTRACTING PARTY may choose between demanding the repair or replacement of the product, unless one of these two options is disproportionate or objectively impossible. In the latter case, the amount paid for the product will be refunded to the CONTRACTING PARTY.
REFUNDS
Refunds will be made in the same payment method that the CONTRACTOR used when placing the order, with a maximum period of fourteen (14) days from the date of acceptance of the return, upon receipt by BABY CLIC of the Product being returned and acceptance of it. The amount paid will only be refunded once BABY CLIC has examined the Products and accepted their return. The transportation costs generated by said return will be borne by the CONTRACTING PARTY with the following costs:
- Spain: €2
- Europe: €10
- Countries outside the EU: €30
The cost of return transportation will be deducted from the refund corresponding to the return.
If BABY CLIC does not accept said return, the CONTRACTING PARTY must arrange the collection of the returned Product at BABY CLIC's address at its own expense. BABY CLIC is authorized to charge you the transportation costs generated by said inappropriate return.
In the event that the reason for the return is due to an error or failure in the product, BABY CLIC will assume these transportation costs.
Anything not provided for here will be subsidiarily subject to the provisions of the general law for the defense of consumers and users and the law on information society services and electronic commerce.
WARRANTY
The invoice that we attach to our shipments will serve as a guarantee. BABY CLIC guarantees the quality of the Product it covers, in the legally established terms, for a period of two (2) years from the date of delivery.
In those incidents that justify the use of the guarantee, the customer will opt for repair, replacement of the item, or if this is not possible, the refund of the amount of the merchandise, under the legally established terms.
The WARRANTY will lose its value if any information on the invoice is modified, altered or replaced, and will not cover the following Product defects:
(i) Those due to wear or deterioration due to normal use.
(ii) Those due to improper use of the Product, including, among others, abnormal and unusual use, or use contrary to the instructions for use and/or lack of maintenance provided by BABY CLIC.
(iii) Any defect in the Product caused by negligence in use, accident, force majeure, or any other event produced after delivery.
(iv) Those caused by the manipulation or repair of the Product purchased by an unauthorized third party, other than BABY CLIC personnel.
Anything not provided for here will be subsidiarily subject to the provisions of the general law for the defense of consumers and users and the law on information society services and electronic commerce.